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FAQ

Get Informed

 

What does an Estate Sale/Moving Sale entail?

We will meet with you at your convenience for a free consultation to evaluate your items to determine the type of sale that best fits your needs (moving, estate, or tag). We can setup a specific time to come out and meet you or your representative at the location. If you decide to work with us, we will have access to your home for about 1-2 weeks (depending on the size of the home) to organize, create a keep/sell/donate list, and set up the home for a sale. At the end of this time we will advertise and facilitate a weekend long sale. Whatever items are not sold will be donated, and the home will be cleaned, broom and swept, ready for realtors.

What is a clean-out?

If you require your home or storage unit cleared out and you do not want a sale of items or there are not enough items for a sale, we will organize and remove all items from the home/unit, organize keep/donate and remove items accordingly. The lot will be cleaned, broom and swept.

How does payment work?

After the sale has ended, you will receive cash payment for the total sales minus our service fees. Service fees are determined on a case-by-case basis depending on size or items in the home. You will also receive a copy of the breakdown of all items sold and the values they sold for.

Should I throw anything out before the sale, such as old magazines, old towels, etc?

No! Do not discard of any items, regardless of value, because one man's trash is another's treasure!

Do you remove scrap metal, hazardous waste or other trash?

We DO remove scrap metal, however we DO NOT remove hazardous waste. Your home will be broom swept and cleaned, and any other trash will be removed. If there happens to be an excessive amount of trash, extra fees may be required for a  dumpster. This will be discussed prior to booking with us.

How do I know I am getting the best value for my items?

We acquire extensive knowledge on value of items and are diligent in ensuring you will receive a fair price for all items. We also collaborate with appraisers and do extensive online research before pricing any item.

 

There are some items we would like to keep, but do not want to remove from the home. How is this handled?

Any items that you would like to keep that will remain in the house will be moved and secured in a certain room or area of the house and marked as not for sale. We place Caution Tape with Do Not Enter Signs on any rooms that are off limits.

What if you find personal items such as legal documents, military documents, bank statements, medical bills, personal cards, photos, etc?

If we happen to find items as such during the organization period, they will be placed in a safe place and given to you at a time of your convenience. These items will NOT be displayed to the public during the sale.

Do I need to rent display tables, clothing racks, book cases, etc?

No; we will supply all the staffing, tables, display cases, clothing racks, pricing materials, etc. We will also utilize items in the home to display small items such as jewelry or knick-knacks if available.

How many people do you allow in the home during a sale?

Typically there are 8-12 shoppers in the home at once, depending on the size of the home. There will also be at least 4-5 staff members present during the sale to ensure safety, security and organization.